Get Legal Answering Service to Solidify Your Professional Image in Client’s Mind
The attorneys in United States are always busy in Litigation dates, mediation settings, advising appointments, client meetings, strategizing about cases, conducting research, negotiating agreements, writing briefs, and staying up-to-date in new laws changes. Either they are in their office or in court; it becomes nearly impossible for them to take every call. Successful lawyers always hire a dedicated receptionist to take their calls, screen them, conduct client intake, answer question engaging in ongoing communication and maintain a diary to keep record along with conducting call back where necessary. Kolaxo CCS has developed a state of the art Answering Service to serve legal practitioner in receiving their phone calls and handling their clients in a professional manner. We have given special training to our legal answering service agent and guided them to how to deal with busy lawyers and facilitate them. These agents are qualified and professional to assist attorneys in maintaining the schedule of their litigation dates and setting up the mediation requirements by calling both parties. This service is facilitating the law firms to professionally set appointment with customers for consultation as per the guided procedures. Our thoughtful process behind this service is empowering the attorneys to set up client meetings that create mutual ease for lawyers and clients. Our answering service agents are dedicatedly trained to help you in finding case references and strategizing them. This service allow you to conduct proper research with the help of these answering service agents working under the supervision of our highly qualified and experienced staff. Our legal answering service is dividing your workload along with handling your phone calls and managing your clients to eliminate any miscommunication and confusions. The team of our fully trained and professional answering service agents are enabling attorneys to receive every call and from receiving call to cutting off phone, every gesture gives a professional impact. Our certified agents categorize the emergency calls, priority calls, important calls, and normal calls to screen the less important calls and priority phone calls each your direct line. We have developed a special Performa to note down clients intake and present it to you in a professional manner. Fully informed agents offer our lawyer answering service so that they can accurately answer the entire tricky questions in an ongoing communication with client. Our answering service for legal firm facilitate you to enjoy a full time virtual assistant to act as a receptionist and become a helping hand in maintaining your diary as per your instructions and receiving calls at the same time.
Let’s Inscribe Your Professional Lawyer Image with Exceptional Answering Service
The customers expect treated with concern, care and honor each time they call their lawyer. A smiling face receiving their calls, a live person dealing with the sensitive communication and information, and a responsible person maintaining the diary for call backs, incorporate the sense of trust and personal care in the mind of callers. The professional lawyer answering service becomes necessary for attorneys to achieve such trust and care. Kolaxo CCS has engraved one of the most trusted and reliable name amongst answering services for lawyers because of achieving 100% satisfaction of our customer’s clients. We conduct daily meetings to keep the motivation level of our agents high and make sure this service helps lawyers to outsource the time consuming and distracting work like managing phone calls to us and concentrate on increasing their case success ratio. This high percentage of success further uplift the confidence of our agents and they deal your callers with more passion and confidence. This passion and confidence is reflected in our agents’ voice and they take callers in the comfort zone. In this zone, the bounding bridge between your law firm and your clients is created. The regular practice, intensive training, and years of experience enable our agents to pick every call with an energetic voice and polite smile. They are trained to bring clients in comfort zone by developing strong bounding so that callers can openly discuss the sensitive information over the phone. The detailed discussions, online certifications and supervision of educated professional enable our answering agents to manage your schedule book and organize your diary in the best presentable manner. We give attention to every prospect that customer gives value and ultimately they consider themselves to be treated with concern, care, and honor.
Imprint an Unforgettable First Impression about Your Law Firm with Our Services
The first conversation gives clear picture to the customers about your law firm. The customer expect the receptionist must have knowledge about his industry, the person could present the similar case handled by the lawyer, inform specifications about payment, and answer general questions. A competent and professional virtual receptionist is required to answer calls and imprint a good first impression. Kolaxo CCS is offering exclusive answering service for attorneys with the help of our fully trained and informed legal intake receptionist. We allocate a personal project manager for each law firm so that their individual requirements are considered and customized telephone answering service is offered. We have hired the top agents who fulfill all the basic education requirements and we have passed them through our training classes to make sure they have all the information regarding legal services industry. We make sure that these fully prepared and well informed agents picks up the calls with full confidence and provide right and quick information to your customers. The agents present the portfolio of your successful cases to ensure this service promote your achievements along with imprinting a professional image. We have provided detailed training and guided code of ethics to discuss payments and charges with clients. Along with these teachings, we follow your provided instructions to inform your clients about payment specifications. We developed a list of very frequently asked questions and their most appropriate answers. While performing this service we receive calls to answer such questions and save you from time consuming tasks. Along with all these competencies, we make it very much sure that the start of our conversation should be very impressive so that a very good first impression is developed in the mind of your customers.
Stay Connected With Your Clients When You Are Busy In Courts
Customers don’t like to be restricted to call between certain office hours. They want their calls to be instantly picked right at the moment they feel any need to talk. On the other hand, it becomes impossible for lawyers to remain available 24/7. Kolaxo CCS is up with the finest solution in the shape of our lawyer after hour answering service. Our agents stay up and active while you enjoy your sleep and take the calls on your behalf. Our law firm phone answering service is enabling lawyers to uplift their good standing and imprint their firm reputation. Create trust and satisfaction with the help of our 24 hour answering service for lawyers to capture new customer who called at night. This service empower lawyers never miss a client, allow customers to get information about proceedings anytime they want, and set appointment for the next day. Strengthen your professional relationship with your client by getting the best answering service for lawyers.
Hire One of the Most Trusted Legal Answering Services
Kolaxo CCS is a customer centric answering service to facilitate attorneys and lawyers to handle their telephone calls. We have provided detailed education, professional training, related certification, and mockup session to understand the industry in a better way. Our legal answering service offers customized scripting and personalized integration set-up right according to your law office tradition and your customer’s expectations. We are US-based answering service with our local agents familiar with customs and legal procedures and handle your callers accordingly. We hold customer-first approach and it reflects in our services. The way our virtual receptionist give respect and value to your customers uplift their satisfaction level. These live agents of answering service sense the situation and change their tone accordingly. We are virtual answering service located in different states of America to entitle the law firms to render our service and serve their customers in a professional and appreciative way. Our small law firm answering service is enabling attorneys to reduce in-house setup cost and hire purposefully developed office with all the essentials and professional environment to provide up to the expectation customer service. Our professional telephone agents resolve the customer pain points in the most appropriate manner by providing relevant information about court proceeding and counsel comments. Competent lawyers are opting our Answering Services to enhance their customer service experience and imprint an unforgettable engraved professional image. Our educated and trained telephone operators are the main asset of legal answering service to make your customers beholden by allowing them to get rid of frustrated answering machines.
