Get Email Support Service to Fortify Customer Relationship
Email is still one of the favorite support channel of many customers because of its easiest accessibility, ability to attach files, more degree of trustworthiness, cost effectiveness, and freedom to write about issue in detail. It comes the responsibility of business to profoundly read and respond to every email in a professional and swift manner. Answering these support emails apparently seems a simple task but shorting and shifting through spam, reading each email, writing personalized reply, and maintaining list of emails that require follow-up requires specific expertise and skills sets to enable a business meet customer’s support quality expectations. A professional email support service can be an exceptional addition for a business to provide sublime customer support.
Make More Customers Satisfied with Email Answering Service
While receiving hundreds of emails each day that include marketing, spam and support, the admirable email support service produces beneficial results by superbly managing emails and swiftly responding to the required ones. This service help businesses minimize the abandon ratio by quickly responding to customer inquiries. It gives businesses an ease to get rid of the responsibility and allow them to concentrate more on their core function. To ensure best correspondence in minimum time frame, businesses outsource email support to professional to certify marvelous services during each interaction. Either to create exceptional customer experience or to improve your response rate, email support services is methodical to achieve prescribed goals.
Experienced Contact Center, Promised Results for Email Support Services
Kolaxo CCS provides email support services to let our clients provide appreciable email facility to their customers. We instantly reply each to minimize your response time as low as possible. We provide complete information in email to make sure customer don’t have to write email for same issue. By being actively available all the time to respond to email, we create trust to have direct communication with brand to make customers satisfied. While replying to the emails, we incorporate trust that in case of any ambiguity or problem, a simple email can resolve it.
To inform, help, guide, aid and assist, we are serving businesses with exceptional email support services. These services are provided under planned systems, following verified protocols and flawless productivity by efficiently considering every email has an opportunity if replied superbly there are more chances that the sender becomes satisfied. We take care of your support emails and talk with your customers by proficiently using our unique customer service techniques to make most of them satisfied. We use cross-selling and up-selling techniques while answering your emails to provide what customer is interested in and make a good impression of your brand and let business have more sales. We have extensive experience of handing diversified type of businesses and giving support to their customers which makes us in better position to handle any kind of complex query and write an impressive reply that dissolves customer’s concern.
With email support service, we are 24 hours actively working to offer web-based assistance for your customers by providing relevant information, troubleshooting problems and answering queries to avert emails from soaring after office hours. This service is supplied in 8 hours 3 shifts to ensure high energy levels and eagle’s eye on your email account to provide rapid fire email response with personalized message. This imprints a good impression at your customers and keeps your inbox ready to receive new emails with no old mails piled up in inbox.
Our exceptional pricing system, that works equally beneficial for small — scale businesses considering their individual requirements, is designed to respond selected or all of your emails because volume specified price package gives you freedom to change it according to requirements. Such exceptional features of our services make our email support service economical and affordable for every business.
We have professional and trained workforce to offer customized email support services that is essential to achieve targeted results. Tailor your service depending on your needs because our agents are flexible to bend according to your necessities.
Kolaxo CCS is a professional and responsible support services provider company. We have teams of professionals serving under matchless working environment. We make sure that each staff member must work in office and never allow home based working to meet the quality of service promised to customers. We have installed top-notch technology and required machines to ensure comfortable and enjoyable working environment is generated that boosts the productivity of our teams. While working under our office premises, we ensure that every interaction with customer through email is monitored by supervisors and spiffing solution is provided during support.
We have worked for medical industry, lawyers, government bodies, and public and private sectors. We are familiar with the sensitivity and importance of data security. Therefore, we keep strict monitoring and perfect firewalls to make sure there must not be any breach and data security. With us, our every customer enjoys peace of mind that their login details, customer information and every single piece of information is only available to the authorized person and never shared it with anyone.
Outsource email support services to enjoy hassle free customer’s query management, cut down overhead expenses and appoint reliable resources to be the face of your brand. We are serving different business niches with exceptional support services with the help of our email answering executives to guide customers, provide information and remain available to reply email in minimum possible time frame.
