Kolaxo is an American company offering diversified range of facilities in USA and other parts of the world. Kolaxo Contact Center Services is a sub-domain of this company. Owned by an American and served by Americans to local and international companies, our company is following the objective to revamp the customer service norms and take the responsibility of customer interaction through every medium of communication.
The employees at Kolaxo CCS are our resource and we invest in their development to elevate their efficiency. We have installed state of the art equipment, executive infrastructure, and corporate environment in our organization so that the productivity of your virtual employees is increased. The regular training sessions and supervision of experts motivate them to achieve inappropriate sales targets.
Kolaxo CCS received our first call 20 years ago and since then we are continuously increasing our call attending capacity. Right now on average, we are taking more than 10 million calls every year. We have installed world’s premium technology backed by fastest internet connection to ensure our cloud base system is not distracted by any kind of bug. We have hired best engineers and known techs to deign our communication network that can handle thousands of telephone calls at a time.
Our head office is located in Wilmington. We have expanded our sub offices in different states of America to ensure most capable resource hunt from all states of America and overcome the natural disaster problems in different area by backing up facilities from other locations. We are facilitating businesses to outsource customer contact center services to us and enjoy sublime services at a fraction of cost without any interruption, distraction or break.