Be it a start-up, small business, or established enterprise, looking for a virtual assistant that handles day-to-day tasks under a specific budget? There is something for everyone.
Whether you are a small business looking to hire a virtual assistant for your tedious administrative tasks that consume most of your productive time, or you are a large-scale business looking to hire virtual assistant services to manage everything without forsaking in-office space, we’ve designed a range of pricing plans tailored to suit your unique needs and budget.
Whether you want to hire a virtual assistant after office hours, handle only a few select administrative tasks, or for full-time? We are your one-stop shop for all your virtual assistant service needs.
All you have to do is communicate your requirements and we’ll make the perfect pricing plan for you and your business needs.
Is your to-do list consistently growing, putting you in a tight spot day in and day out? Although being passionate and working hard for your work is admirable, it can also lead to burnout, negatively impacting your overall health and quality of work. Thus, hiring a virtual assistant service to take over time-consuming administrative tasks can help you avoid this, give your mental health a much-needed break, and allow you to consume your valuable time focusing on more critical aspects of your business growth. With this service, you can ensure a skilled person handles your administrative tasks on your behalf, and you don’t have to worry about hiring and managing a full-time employee.
When booking such a service, a few questions arise: How much does a virtual assistant cost? How to calculate the cost of virtual assistant for business? Is there such a thing as a low-cost virtual assistant service? How much will it affect the overall budget of the business?
For answers, have a look below:
The price of virtual assistant services varies widely depending on the provider and the features included. On average, prices range from $15 to $50 per hour, but rates may be higher for specialized skills or industry-specific expertise. Generally, the higher number of hours and the number of tasks you choose in your package, the lower the cost per hour. Think of it like bulk buying.
No two businesses are alike, and the true cost of your virtual assistant service will depend on the number of working hours and the tasks you give. To help you get a better idea of the actual cost of virtual assistant services, consider the following key factors:
There are a lot of different types of work that a VA can do for an individual or an entire team. From entry-level administrative assistance and customer support to more specialized roles in marketing and sales. If it can be done remotely, chances are there are experienced VAs ready to do it for you. Some common types of work a VA can do include administrative, marketing, customer service, real estate, sales, etc.
A virtual assistant’s experience level often plays a role in determining their cost to employ. More experienced virtual assistants may command higher hourly rates due to their advanced skill sets, refined expertise, and proven track record of handling tasks efficiently and independently. On the other hand, less experienced virtual assistants can be more cost-effective solutions but sometimes require more specific training and guidance.
The cost differences between hiring a part-time and a full-time virtual assistant can be significant and primarily depend on the scope of the tasks assigned. Part-time VAs are typically paid on an hourly basis or for specific projects, making them a cost-effective option for businesses with limited needs. In contrast, full-time VAs often receives a fixed monthly rate, which can be more economical for companies with ongoing and extensive administrative or support requirements.
Yes, virtual assistants are typically less expensive than in-house employees. These cost savings are due to factors such as reduced overhead, as virtual assistants work remotely, and the flexibility to hire them on a part-time or as-needed basis, avoiding full-time employee expenses like benefits and office space.
The amount of money a virtual assistant can save you varies widely depending on factors like the tasks they handle, their hourly rate, and the specific needs of your business. On average, businesses can save anywhere from 30% to 70% by hiring virtual assistants instead of in-house employees, with potential savings reaching tens of thousands of dollars annually.
We are the most trusted and well-known USA-based virtual assistant service provider among small businesses to opt for a business extension of professionals at an affordable price. That’s why we offer a managed model that combines the cost-efficiency of hiring remote professionals with the reliability of a professional agency. Our flat-fee structure provides cost predictability while our extensive training and support ensure that you receive the highest quality virtual assistant services tailored to your specific needs.
Key Perks That Our Every Customer Gets Along with Exceptional Services
Kolaxo CCS is a customer-oriented agency to facilitates each client from either a small-scale business or medium-scale company. We have set these basics as the minimum features that every customer will get.
Data Security
As a professional agency, we strictly follow the compliance regulations to secure your details, customer information, or any data from leakage.
Call Recording
Every coordination conducted through any channel with your customers is recorded in our database. It is available on demand only for you.
Hand-Picked Agents
We share profiles of our available agents to provide you the freedom to select any employee that synchronizes with your demand and mindset.
Personalized Pricing Plan
Get what you want and pay according to it. Make your own pay plan by putting in add-ons and features of your demand.
No Setup or Processing Fee
Enjoy free setup installation. We are charging no initial money to set up your dedicated virtual staff or processing fee before starting.
Instant Activation & Cancelation
The force of more than 300 trained virtual assistants is ready at a moment’s call to complete administrative tasks on your behalf with an instant service activation facility.
No Long-Term Contract Required
Enjoy the freedom to experience virtual assistance with no restriction of long-term contracts. Get power in your hands to start, pause, or stop service whenever required.
Following are answers to some of the most generally asked questions of clients.
It’s crucial to ask about their experience in social media management, customer service, and project management tools, among other specific skills.
A virtual assistant is a self-employed worker who specializes in offering administrative services to clients from a remote location, usually a home office. Typical tasks a virtual assistant might perform include scheduling appointments, making phone calls, making travel arrangements, and managing email accounts.
Kolaxo CCS opts full transparency when signing a contract with customers. Depending upon the campaign, you can opt month-to-month subscription with no minimums or you can opt per call billing contract with small amount of base fee. We are transparent and flexible according to your ease.
We charge for complete one month either this month is 30 days or 31 which means you will be charged 12 bills in a year. If you want to reduce your billing cycle, you can customize it according to your demand like a 28-day cycle or per week cycle.
Yes, your reports related to number of hours worked, number of completed tasks, and the concern highlighted by clients is mentioned in the report. These reports can be asked any time you demand. For additional data and reports, you can get access after approval from authorities.
Kolaxo CCS is a one-stop Contact Center Solution. We receive your phone calls, reply to your emails, conduct live chat with your customers, handle your social media, and virtually assist you in managing your tasks. We handle all the sources through which customers can approach your business.
Kolaxo CCS has been in the industry since 2014. We have served all type of businesses. We are specialized in dealing with e-commerce businesses. Moreover, we provide exclusive answering service to legal consultants, real estate businesses, property management companies, funeral homes, and doctors.
We don’t encage our customers in yearlong contracts. We require our customers to sign a month-to-month contract and this contract is automatically renewed at the end of your billing cycle. If you want to sign a yearly contract, we don’t have any problem with it.
Yes, you can check your usage whenever you want. We provide an online portal to our customer through which customers can check their subscribed package, usage, and remaining minutes/hours of the bundle.
Yes, we offer a free trail to new customers and this trial is free of cost. Depending upon the service you require, you can be charged a small amount initially but this amount will be credited to your account when you subscribe to our regular services.
We don’t charge any cancelation fee. Depending upon the subscribed package, if you have opted for a month-to-month package and want to cancel in the middle of the month, there can be a small cancellation fee deducted from your advance.
Yes, your reports related to number of hours worked, number of completed tasks, and the concern highlighted by clients is mentioned in the report. These reports can be asked any time you demand. For additional data and reports, you can get access after approval from authorities.
You are recommended to start from our base plan for startups. If your working hours exceed the plan, you are free to change it from next month. We accommodate small businesses to enjoy the freedom to change their plan whenever they want according to their business requirements.
We don’t charge any setup fee. We facilitate businesses with an easy and quick start by not charging any setup fee. There could be a small amount deposited as security that will be credited to your account in your first bill.
Your information and data are safe with us. We take full responsibility to protect your data and your customer’s information and any unauthorized person doesn’t have access to these details. We have developed full proof data security system to make sure your information remains safe.
Yes, we follow Employee Development Programs to enhance our agents’ productivity and skills. A quick training session is conducted before the start of your service. Along with that, we conduct regular sessions, online customer service courses, certifications, and seminars to increase their efficiency.
We have separate teams specially trained for individual industries ranging from funeral directors to medical attendants and from plumbers to contractors. We have served thousands of businesses and with this experience; we are capable of understanding the business operations and can handle your business well.
Great service at a great price! They perform all the required administrative tasks under specified hours and charge a good rate. very nice and professional.
Kolaxo CCS has been a great addition to our business. We were able to use Kolaxo CCS’s virtual assistants in place of hiring an employee. The cost savings is tremendous. I love that they answer the phones 24/7. We are able to have our administrative tasks done even after hours and on the weekends. Highly recommend.
Reliable customer support. Great prices and excellent services. My assigned representative went above and beyond my expectations. Not only did he respond promptly to my inquiries, but he also resolved my issues swiftly.
Kolaxo CCS is a leading Answering Service in United States with more than 500 industry specific fully trained virtual operators. We have served more than 30,000 businesses. Get 24/7 telephone answering service to elevate and meet your customer expectations.