Answer calls every time every day
19 C Trolley Sq Wilmington, DE 19806-3355 United States
24/7 Hours
19 C Trolley Sq Wilmington, DE 19806-3355 United States
24/7 Hours
Since 2002
A Call Answering Extension for Funeral Related Businesses
Funeral Home Answering Service
Answer Every Call with Empathy, Compassion & Discretion Every Time
Discover MoreAt Kolaxo CCS, our reliable Funeral answering service reduce your stress to answer calls parallel to meetings and managing funeral ceremonies. Our devoted funeral home answering agents brief families about services, fix appointment for funeral arrangement conference, and even assist guests with logistical inquiries like address, timings, and plans.The industry trained and empathic answering agents answer your families with care and dedication to sustain service quality of your funeral home while making funeral management easy for you.
Industry Tailored Funeral home answering service makes the life of Funeral Directors easy by sharing their burden. With a 24/7 backup, compassionate agents, and tailored solutions we are helping directors to serve their families with added empathy, care and affection. Our exclusive qualities make the professional funeral answering service an all-time favorite of funeral directors.
Gathering information by a family member on the first call is crucial. Mostly, the person on call couldn’t hold back emotions while sharing the information. In this situation, our empathic agents know how to handle these emotional breakdowns and gather all essential information. They are never cold towards callers but let them express the emotions and feel comfortable. We ensure families that your funeral home, care for them the most.
Maintain your first call impression with our compassionate funeral home answering service and solutions by getting started now.
Our 20+ years of industry experience, reveals families calling your funeral home expect to communicate with human not robot. In the most vulnerable conditions, when they are striving for support and empathy, our sensitized answering agents are there 24/7 to attend every call with dedication and politeness. Giving you an edge of providing care for your families on call by real people in real time.
Get start with our real time funeral answering service really quick by selecting the service options according to your need.
Funeral Directors believe in three magical words empathy, care, and competence for their services so do we. These unique features of our top-notch funeral answering service intrigue funeral directors to work with us. Our empathetic funeral home answering service ensure that every caller receive same level of care, compassion, and empathy 24/7. Knowing their vulnerabilities, we are always ready from head to toe in providing the best service.
You can customize the funeral answering solutions as per your preferences following a simple and seamless process.
Spam calls coming to your funeral home cause you missing the genuine calls and consume your answering minutes, causing you a total loss. At Kolaxo CCS, our advanced mechanism for funeral answering service ensure to answer only verified calls. If the incoming caller ID is marked as spam by our system, we will not answer that call. We’ve got your back by keeping the line open for families in need and saving your minutes too.
Sign up for unmatchable funeral home answering service today with flexible service selection.
Our professional Funeral Answering services is all about accurate information and secrecy. Promising funeral answering agents always take care of providing relevant and accurate information to callers. Moreover, we are bound by professional ethics to work with diligence and secrecy. Your callers will never get to know that they are talking to someone outside of your office.
Get started today with your Secured funeral home answering backup and stay stress free.
Who do not prefer a business relevant answering agent? To serve funeral directors we’ve trained our proficient funeral answering agents as funeral directors. They know exactly everything about how funeral directors answer calls and follow the similar pattern. Knowing all the protocols of funeral answering enable them to stand out and confidently answer calls. Families never find out they are not talking to a funeral director.
Appointing a preferred funeral answering agent with on-demand funeral answering solutions by Kolaxo CCS is faster than you think.
In real time, nothing is scripted. Kolaxo CCS discretional Funeral homes answering service is trusted by funeral directors because of our proficient answering agents. These professionals are capable enough to strategically handle the situation and modify responses according to the needs. When answering calls, they pro-actively listen to the concerns, provide empathetic responses, collect essential information, and transfer messages in real time.
Still worried about responses, then you can select add-on specifications for custom responses along with solutions and pricing for a quick start.
Voicemails are a death to calls at funeral homes. Our 24/7 active funeral homes answering service eliminate the need for voicemails. When funeral directors are busy with funeral arrangements, our live and empathetic answering agent answer incoming calls. We make sure to provide human based undivided attention to each caller so there will be a smooth message delivery, detail acquisition, and on call assistance.
Provide your families dedicated attention they deserve by singing up to seamless funeral home answering service in the quickest way possible.
Despite of serving multiple industries, we have dedicated funeral home answering service. All the funeral answering agents are equipped with compassion, empathy and discretion. They are devised with specialized trainings and industry knowledge that enable them to perform as on-call funeral directors.
Customize the promising funeral answering service as your backup to serve your vulnerable callers with care they deserve.
Knowing that more calls mean more business for funeral homes. Our hospitable funeral answering agents are helping funeral directors to have more bookings and better ratings. With their in-field experience and responsive skills, they address families with affection sounding just like a funeral director. Satisfied families ensure increase in revenue and a good reputation in the industry at the same time.
Experience perfection of our services by starting today with the industry-based funeral home answering service.
Funeral directors have liberty to select from multiple plans and solutions as per need. No matter if you need 24/7, office hours, after hours, emergency, toll-free, holiday only or overflow funeral home answering service, we got you covered. Moreover, you can select from the per second, per minute, per call or even volume pricing plans. Extensive customization lets you mold the service features as per your need.
Get yourself a perfect answering backup with our efficient funeral home answering service by selecting what you need.
At Kolaxo CCS, we have a policy of keeping the invoices simple and minimalistic that reflect a fair pricing policy. You will be charged for the services you received according to your plan. There are no hidden charges. Moreover, you have liberty to select flexible pricing options and payment plans from weekly to monthly options.
Experience the perfection of our funeral answering service by getting started today with the most reasonable pricing plans.
Funeral homes are not 9 to 5 and can never be, so Funeral directors have to work around the clock. Being a part of an emotional or sensitive industry, for the directors it is hard to keep themselves intact from depression or emotional exertion.
As industry specialists, we care for the families as well as funeral directors. That’s why our 24/7 funeral homes answering service takes over the call inflow from directors. We do not let them surrounded by emotional calls while they are already looking after families in-house.
We will take care of all incoming calls for inquiries, appointments, arrangement suggestions and more while you are on break. You will get the updates via phone, message or email, whichever you prefer. With a reduced burden of answering calls, you can maintain positivity and have good energy to serve families in sorrow.
Kolaxo CCS served numerous industries with unmatchable Answering service and solutions in past 20+ years. We’ve solutions for every industry with dedicated in-house answering agents. Industry exclusive agents can professionally answer every tricky or sensitive call whether there is a script or not.
Knowing what a caller expects when call funeral home, our industry-specific agents can handle every vulnerable, sensitive, and traumatized caller 24/7 with empathy and compassion.
Answer calls every time every day
Services addressing all industry needs
Sensitized agents who understand the pain of callers
Answer every call within 10-seconds
Responses that make caller comfortable
Freedom of service or Plan customization
Many families when visit my office ask about the person on call earlier as they never felt it was someone outside my office. They consider it was a Funeral Director talking to them. I am impressed with Kolaxo CCS dedicated funeral home answering service and agents.
At first, I thought to give my custom responses to Kolaxo CCS funeral answering service team. However, after listening to their demo and trial period, I was at ease as these professional funeral answering agents can handle my calls well, I was absolutely right.
I am working with Kolaxo CCS professional funeral answering Service for years. I can vouch for their compassion, professionalism, dedication, and expertise in the industry. They are even better than industry dedicated answering service providers.
Kolaxo CCS definitely provide the most flexible funeral answering service and solutions. I was finally able to select service and solution of my choice at a payment plan I was comfortable with. Not only the service flexibility their funeral answering agents are professional and empathetic towards my callers.
I was afraid to get any answering service and that made my routine hectic. Thankfully, the reliable funeral answering service by Kolaxo CCS have made my life easier. Their empathetic agents just sound like my business and have become the voice of my funeral home.
We’ve Got Answers!
Selecting a reliable funeral answering service requires in detail evaluation. You should look at the value a service adds to your business. Trained and empathetic agents with experience and a solid infrastructure can serve you the best.
Kolaxo CCS is serving funeral directors for past 20+ years. We have trained and experienced agents who answer calls with compassion, dedication, and perfection.
At Kolaxo CCS we have a smart call routing setup. Using the software, we enable you to route all your incoming calls to our agents. Whenever your funeral home receives a call, our agent will answer it directly.
Our persistent growth in funeral answering service is the evidence that many funeral directors trust us. Along with promising funeral answering agents, we have systems to maintain data security, uninterrupted services, 24/7 availability and backup. Our agents are efficient to handle calls like a professional funeral director.
Yes, we let our clients to provide their customer responses. Moreover, we can craft the custom response scripts for you. These are a part of customization and exclusive services we offer to funeral homes at reasonable pricing.
Yes, at Kolaxo CCS ser do offer a free demonstration of calls with funeral home callers. You can listen to the call and find out how our dedicated agents sound while talking to callers.
Normally, it’s hard to have dedicated funeral call answering agents that cause a mess. However, we are providing dedicated answering agents for funeral homes. These people are dedicated to answer funeral calls only.
With our experience of years serving the funeral homes all across the US, we know your needs. It is the reason our funeral home answering service offers immense flexibility. You can select between the service timings, days or conditions from 24/7 to emergency only, after hours, business hours, and more. Furthermore, there are easy payment plans, billing formats, and more.
No, our responsive funeral answering service agents are available 24/7. They will answer the calls as per your command. If you subscribe to 24/7 service plan, they will be answering calls even if you are not busy or in your office. However, you can opt for conditional phone answering options to let them answer when you are busy, on break, or there is a rush hour.
